Dipak Rijal — AWS Cloud, Database & KIRO & AI-Delivery Consultant

About me

An Auckland-based cloud architect with hands-on enterprise delivery confidence.

I'm Dipak Rijal — a senior cloud and database engineer who's spent 15+ years delivering inside the world's largest IT organisations: AWS, AXA/Mindteck, NXP/Nexperia, and the New Zealand government's housing platform at Kāinga Ora.

Today I'm an AWS Technical Account Manager for ANZ enterprise customers, and I'm Oracle Certified Master + AWS PostgreSQL Subject Matter Expert — a rare combination that lets me bridge legacy Oracle estates and modern AWS-native platforms with confidence.

Delivery profile

KIRO + AgentSpaces delivery — using KIRO as an AI-powered SDLC execution engine for specs, tasks, automation, RCA, runbooks and documentation.
Mission-critical track record — zero-downtime upgrades, <1 minute replication lag, 70% performance gains.
Production-first mindset — 1,200+ AWS escalations resolved at 4.98/5 customer satisfaction.
NZ-based, ANZ-ready — Auckland resident, available immediately for senior consulting or full-time roles.

Discuss a Project → 📄 Download CV

KIRO · AWS AgentSpaces · Agentic Delivery

Future of enterprise IT delivery

I turn KIRO into a practical SDLC execution engine.

This is not just a tool mention. It is a clear part of my professional profile: I use KIRO and AgentSpaces thinking to support full SDLC frameworks, automate delivery workflows, improve project execution discipline, and create repeatable AI-powered engineering models from real delivery experience.

How I use KIRO for real delivery.

KIRO becomes the execution layer that connects business intent to technical delivery. I use it to make SDLC work more structured, visible and repeatable — while keeping senior engineering review and production-safe judgement in control.

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Any SDLC framework executionWaterfall, Agile, hybrid, migration factory, incident/RCA lifecycle or operations uplift — KIRO helps turn the framework into clear specs, actions and evidence.

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Workflow automationAutomate repetitive delivery artefacts: requirements breakdown, acceptance criteria, test plans, deployment checklists, cutover plans, runbooks and stakeholder updates.

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AWS AgentSpaces orchestrationShape agent-based workflows for cloud, database, documentation and operational readiness so delivery is faster without becoming chaotic.

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Cloud + database intelligenceUse AI-assisted review for SQL tuning, RCA notes, migration risks, capacity checks, HA/DR planning and operational handover across Oracle, PostgreSQL and AWS services.

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Enterprise-safe implementationI do not replace engineering judgement. I use KIRO to improve speed, structure and repeatability while preserving governance, security and human accountability.

KIRO PractitionerAWS AgentSpacesAI-SDLCDelivery AutomationRCA + RunbooksMigration Factory

KIRO Delivery Console

# Dipak's KIRO-led SDLC execution model kiro profile --role cloud-db-sdlc-consultant ✓ AWS advisory + Oracle Master + PostgreSQL SME profile loaded kiro spec --from business-goals.md --framework hybrid-sdlc ✓ Requirements, risks, acceptance criteria and delivery plan drafted agentspace run --workflow migration-factory ✓ Tasks, owners, test plan, cutover checklist and runbooks generated kiro automate --outputs rca,runbook,qa,release-notes ✓ Delivery artefacts prepared for senior review and execution # Final control stays with experienced engineering judgement ✓ Dipak validates, governs and owns production-safe outcomes

01Discover

02Spec

03Automate

04Build/Test

05Release

06Operate

SDLC claritySpecs, tasks, owners and acceptance criteria become visible early.

Delivery speedRepeatable artefacts and workflow automation reduce manual drag.

Operational readinessRunbooks, RCA patterns and release notes are built into delivery.

Senior governanceAI accelerates execution; experienced review protects production.

Signature Win

When the stakes are highest.

Real production crisis at AWS — a customer's PostgreSQL queries were running for 30+ days. Featured in AWS internal Customer Experience Win Story.

Customer Crisis · AWS Win Story

Paciolan Inc. — from 30 days to 1.5 minutes.

A botched PostgreSQL upgrade left customer queries running for 30+ days with effective query costs running into the trillions. Business operations were grinding to a halt.

My approach: deep query plan analysis, strategic rollback guidance, vacuum/bloat resolution, and surgical optimisation — all under live customer pressure.

"Transformed a catastrophic PostgreSQL upgrade situation… reduced execution time from 30 days to 1.5 minutes through query optimisation, guided strategic rollback, and resolved vacuum/bloat issues." — AWS Annual Review 2026 · Customer Experience Win Story

Before

30 days

Catastrophic query execution time

After

1.5 min

After tuning + rollback strategy

Speedup

28,800×

Faster execution delivered

Status

Win Story

Featured in AWS CX Win Story

What clients hire me for

Three pillars of commercial value.

Beyond technical credentials — measurable business outcomes for hiring managers, CIOs and engineering leaders.

01 / AI-DELIVERY

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AI-Powered SDLC Delivery

I use modern AI tooling and agentic workflows to accelerate requirements, design, testing, runbooks and documentation across the full lifecycle.

💡 Like having an entire IT team available 24/7 — projects that took weeks finish in days.

02 / CLOUD ARCHITECTURE

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AWS Cloud Architecture

Design and review AWS platforms across Aurora, RDS, DynamoDB, DMS, DocumentDB, RDS Proxy and Well-Architected best practices.

💡 Resilient, scalable and cost-aware cloud foundations — built to survive real production load.

03 / DATABASE MASTERY

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Database Modernisation

Migrate, tune and protect Oracle, PostgreSQL, SQL Server, Aurora and Azure SQL with HA/DR and near-zero-downtime principles.

💡 Performance uplift without business disruption — backed by Oracle Master + AWS SME credentials.

Verified Metrics · AWS Annual Review 2026

Numbers that move budgets.

Officially verified performance from my AWS Annual Review — assessed against Amazon's high performance bar, peer feedback and manager evaluation.

Annual Review Summary

Meets High Bar

"Solid Strength on Leadership Principles. L5 expectations for technical ownership and customer impact." — AWS Annual Review 2026, Manager Summary

YTD Productivity

130.1%

398 cases resolved vs. 306 goal · 3× Problem Resolver awards

Customer Satisfaction (CSAT)

95.58%

Up from 92.75% prior year · Featured in 2 AWS CX Win Stories

Case Compliance Rate

98.39%

Quality and standards across complex enterprise escalations

Defect Resolution (DRE)

99.58%

Highest-tier defect resolution effectiveness across the team

Mentorship Sessions Delivered

12+

New-Hire Training sessions · 2× Extra Mile + 2× Helping Hand awards

Leadership · Demonstrated, not Claimed

How I show up under pressure.

From my AWS Annual Review 2026 — Leadership Principles assessed by manager and peer feedback, with real production evidence behind every claim.

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AWS Leadership Principles · Annual Review 2026

Solid Strength

"Consistently demonstrates Amazon's Leadership Principles in how you work. Strong in many, continues to grow in others." — Manager Summary

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Customer Obsession

Resolved Paciolan PostgreSQL crisis: 30 days → 1.5 min. Featured in 2 AWS CX Win Stories with 20+ HMDs.

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Ownership

Took complete ownership of high-severity outages including Kong API Gateway recovery — restored service and future-proofed environment.

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Deliver Results

Achieved 130.1% YTD productivity (398 cases vs 306 goal), 98.39% CCR, 99.58% DRE. Earned 3× Problem Resolver awards.

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Insist on Highest Standards

Authored SME runbooks on slot bloat, publication drift, decoding lag — directly elevated team capability.

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Hire & Develop the Best

Conducted 12 New-Hire Training sessions, mentored multiple engineers. Earned 2× Extra Mile + 2× Helping Hand awards.

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Dive Deep

Detailed analysis of complex escalations — query plans, replication behaviour, vacuum/bloat. Recognised in peer feedback.

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Scale Brings Responsibility

Created reusable troubleshooting guides addressing RDS-specific challenges, scaling expertise across the regional team.

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Bias for Action

Calm speed during escalations: act quickly while protecting data, uptime and rollback options. Featured AWS Win Story outcomes.

Recent Customer Outcomes

Real production wins.

Selected delivery from my AWS tenure (2022–Present). Each one resolved real business pressure — featured in AWS internal Customer Experience Win Stories.

Critical Crisis Resolution

Paciolan Inc.

PostgreSQL Performance Catastrophe

The problem: A botched PostgreSQL upgrade left queries running 30+ days with trillion-dollar effective costs. Business was at a halt.

Query Time30 d → 1.5 min

ApproachStrategic rollback + tuning

Root CauseVacuum / bloat fixes

⭐ Featured in AWS CX Win Story

High-Severity Outage Recovery

Kong API Gateway

Production Outage from Auto-Upgrade

The problem: An unexpected auto-upgrade triggered a high-severity outage, taking down API gateway and downstream services across the customer environment.

RecoverySnapshot Rollback

ResilienceMulti-AZ enabled

Cost OptimisedGP2 → GP3 migration

⭐ High Praise from Customer + TAM

Mission-Critical Government Delivery

Kāinga Ora (NZ)

Oracle 19c Estate Migration

The problem: 12 mission-critical Oracle databases (incl. Exadata) needed upgrading 12c→19c on a national housing platform that simply could not afford to go offline.

Production DowntimeZero

Databases12 (incl. Exadata)

DR Lag< 1 minute

⭐ Servian Rockstar Rookie 2021

Career Timeline

A 15-year production-first track record.

From Bangalore enterprise DBA to AWS Technical Account Manager in Auckland — every role has been hands-on, every outcome measurable.

Technical Account Manager

Dec 2025 — Present

Amazon Web Services · Auckland, NZ

Advising ANZ enterprise customers on platform modernisation, disaster recovery architecture, cost optimisation and AI/ML enablement — aligning AWS capabilities to long-term business outcomes.

Enterprise AdvisoryDR ArchitectureFinOpsAI Enablement

Cloud Support Engineer — Databases

Nov 2022 — Dec 2025

Amazon Web Services · Auckland, NZ · Wise Guru ×2 · 4.98/5 CSAT

Resolved 1,200+ enterprise cases across Aurora PostgreSQL, RDS, DocumentDB, DMS, RDS Proxy and Timestream. Earned AWS PostgreSQL SME. Authored runbooks on slot bloat, publication drift, decoding lag. Featured in 2 CX Win Stories. 130.1% YTD productivity.

Aurora PostgreSQLRDSDocumentDBDMSSME RunbooksMentorship

Senior Oracle Consultant

Dec 2020 — Nov 2022

Servian → Kāinga Ora · Wellington, NZ · Rockstar Rookie 2021

Led Oracle 12c→19c upgrade across 12 databases including Exadata with near-zero downtime. Implemented GoldenGate DR achieving <1 minute replication lag. Full SDLC ownership across the national housing platform — planning, cutover, post-cutover.

Oracle RACExadataGoldenGateOEM 13cNorthgate

Managed Services Analyst (DBA)

Sep — Dec 2020

Altis Consulting · Auckland, NZ

Administered SQL Server Always On, Azure Data Factory, SSIS pipelines and Azure SQL backup/restore for cloud-native enterprise customers across NZ.

SQL Server AAGAzure SQLADFSSIS

Database Consultant

Oct 2014 — Jul 2019

NXP Semiconductors / Nexperia · Malaysia & Thailand · Young Achiever Award

Delivered ~70% performance improvement via SQL profiling on HA manufacturing systems. Executed near-zero-downtime migrations using SharePlex. Implemented Hadoop/Cloudera BI analytics. Designed SQL Server Always On.

OracleHP-UX Service GuardSharePlexHadoop / ClouderaSQL Server AAG

Oracle Database Analyst

Oct 2010 — Oct 2014

AXA Technologies · Bangalore, India · Earned OCM 2014

Implemented Oracle RAC and Data Guard DR for US/European insurance clients with 24/7 production support. Switzerland on-site delivery for AXA Bank Europe (Slovakia, Czech Republic). Earned Oracle Certified Master in 2014.

Oracle RACData GuardLinuxOCM 2014

Consulting Services

Designed for serious ANZ clients.

Premium, outcome-focused engagements. Available for project work, retainers, or full-time placement.

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AI-Assisted SDLC Delivery

Accelerate planning, automation, testing and documentation with modern AI workflows.

Spec-driven development setup
Multi-agent orchestration design
AI-assisted CI/CD pipelines
Automated testing & runbooks

Discuss engagement →

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AWS Cloud Migration & Architecture

Zero-downtime migrations, HA/DR-hardened, cost-optimised — delivered with AI precision.

Aurora PostgreSQL / RDS migration
Landing zone & VPC/IAM design
Multi-AZ HA/DR (RTO/RPO)
Cost optimisation & FinOps

Book a consultation →

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Database Performance & Rescue

Emergency or strategic — diagnose and resolve critical database incidents fast.

Emergency production response
SQL tuning & query optimisation
PostgreSQL replication lag fixes
Oracle RAC / Exadata performance

Get emergency help →

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Oracle → PostgreSQL / Aurora

Legacy modernisation with AI-assisted schema conversion and near-zero-downtime cutover.

Schema & data migration planning
GoldenGate / DMS replication
Near-zero-downtime cutover
Team training & handover

Start migration →

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HA/DR & Resilience Architecture

Design resilient platforms for business continuity and production confidence.

Data Guard / GoldenGate / SharePlex
SQL Server Always On AAG
Backup, restore, DR testing
RTO/RPO target alignment

Architect resilience →

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CTO Advisory & Tech Strategy

Strategic technology guidance for ANZ leadership — cloud roadmaps, AI adoption, board-grade reporting.

Cloud modernisation roadmap
AI adoption strategy
Vendor evaluation & RFP
Board-level reporting

Book advisory →

Verified industry credentials.

Real, verifiable certifications — independently confirmed on Credly, the world's leading digital credential platform.

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Oracle Certified Master — Database 11g Highest Oracle credential · Earned 2014 · Foundation for RAC, Data Guard, Exadata

Verify ↗

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AWS RDS PostgreSQL Subject Matter Expert Aurora PostgreSQL + PostgreSQL specialist · AWS internal SME credential

Verify ↗

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AWS AI Foundational (L100) AWS AI/ML foundations across the GenAI and ML services portfolio

Verify ↗

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AWS Wise Guru Award (×2) Internal AWS Support Engineering excellence award · Awarded twice

Verify ↗

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Oracle Cloud Architect Professional Oracle Cloud Infrastructure architecture certification · 2019

Verify ↗

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Master of IT (Honours) — AUT Auckland University of Technology · NZ post-graduate research distinction

CV ↗

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Oracle Certified Professional — 10g / 11g / 12c Multi-version Oracle DBA depth across two decades of database evolution

Verify ↗

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Microsoft Azure Fundamentals + ITIL v3 Multi-cloud foundation + IT service management discipline

CV ↗

View Full Credly Profile →

From Past Managers

Verified on LinkedIn.

Real recommendations from senior leaders who directly managed me — verifiable on my LinkedIn profile.

"

★★★★★

Very talented and self-driven person whom I had the pleasure of managing. He performed a great job handling business-critical activities, is always well prepared, has good communication skills and a professional manner. Always pro-active and delivers excellent results.

ER

Elamathy Ramasamy IT Director, Nexperia Malaysia Direct Manager · 2019

"

★★★★★

Dipak directly reported to me at AXA Bank Europe. I'm very impressed with his approach, excellent DBA skills, ready to go the extra mile for a client and delivers the best results. A meticulous person who plans every detail to succeed in any IT project implementation.

GO

Gianfranco Oropallo Senior Manager, AXA Bank Europe Direct Manager · Switzerland · 2019

"

★★★★★

Dipak was extremely hard working, very knowledgeable in the DBA field, constantly looking for ways to do things better. He knew all the ins-and-outs of Oracle technologies and was the go-to person for any kind of Oracle issue. I recommend Dipak to any company.

TZ

Tom Zuurbier Manager, NXP Thailand Direct Manager · 2019

Work With Me

Ready for a serious delivery outcome?

Whether it's an emergency database rescue, AWS migration, AI-assisted SDLC transformation, or a full-time senior role — let's talk. First consultation is free.

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Call direct +64 27 180 0122

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Email dipak.rijal5@gmail.com

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LinkedIn linkedin.com/in/dipak-rijal

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Credly Verified Credentials credly.com/users/dipak-rijal5

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