NZ Permanent Resident · Available Immediately

Dipak
Rijal

Cloud & Platform Engineer — Databases (AWS) · RDS PostgreSQL SME · Oracle Certified Master (OCM)

15+ years delivering enterprise-grade solutions across AWS, Oracle, and PostgreSQL. Specialist in cloud migration, HA/DR architecture, performance engineering, and operational resilience — with 1,200+ AWS cases resolved at 4.98/5 CSAT.

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15+ Years Experience
1,200+ AWS Cases Resolved
4.98/5 CSAT Score
70% Performance Gains Delivered
Core Expertise

What I Bring

☁️

Cloud & Architecture

AWS Aurora, RDS, DMS, RDS Proxy, DynamoDB, DocumentDB. Cloud migration, landing zones, VPC/networking, IAM/security baseline, HA/DR (RTO/RPO), observability, cost optimisation.

🗄️

Databases

PostgreSQL, Aurora PostgreSQL, Oracle (9i–19c, RAC, Exadata, Data Guard, GoldenGate), SQL Server (AAG, SSIS/SSRS/SSAS), MongoDB.

⚙️

Tooling & Platforms

Terraform (IaC), CI/CD pipelines, Linux, HP-UX Service Guard, Bash scripting, OEM 13c, Power BI, Azure Data Factory.

🔒

Security & Resilience

IAM security baseline, multi-AZ deployments, snapshot rollback, DR architecture, near-zero-downtime cutovers, incident/problem management.

📈

Performance Engineering

SQL tuning & profiling, platform optimisation, replication lag management, storage tuning — delivered 70% performance improvement at NXP/Nexperia.

🎓

Coaching & Leadership

28+ training sessions delivered across ANZ. SME runbook authoring (replication lag, slot bloat), reducing MTTR. Enterprise architecture design reviews.

Career Journey

Professional Experience

Amazon Web Services (AWS)
Cloud Support Engineer – Databases (with TAM exposure)
📍 Auckland, New Zealand
  • Aurora PostgreSQL, RDS (PostgreSQL/Oracle), DocumentDB, DMS, RDS Proxy — diagnosed cross-service issues for ANZ enterprise customers.
  • Resolved 1,200+ cases over 3+ years with 4.99/5 CSAT; met SLAs for high-priority escalations.
  • Restored production via snapshot rollback, multi-AZ enablement and storage tuning; mitigated severe PostgreSQL performance degradation.
  • Authored runbooks (replication lag, slot bloat, publication drift), reducing MTTR and repeat escalations.
  • Delivered 28+ training sessions & mentoring across ANZ, improving onboarding & operational readiness.
  • Advised on enterprise database architecture (HA/DR patterns, cost optimisation).
Aurora PostgreSQL RDS DMS DocumentDB RDS Proxy DynamoDB
Nov 2022 – Present
Servian · Kāinga Ora
Senior Oracle Consultant
📍 Wellington, New Zealand
  • Delivered 24/7 production DBA support for mission-critical Oracle services, managing incidents through to resolution.
  • Led Oracle 12c→19c upgrade across 12 databases (incl. Exadata) with minimal downtime using production-first planning.
  • Set up GoldenGate for DR, achieving <1 minute replication lag in production.
  • Scripted Oracle/PostgreSQL operational tasks in bash to reduce manual effort and improve repeatability.
Oracle RAC Exadata GoldenGate OEM 13c PostgreSQL
Dec 2020 – Nov 2022
Altis Consulting
Managed Services Analyst (DBA)
📍 Auckland, New Zealand
  • Administered SQL Server Always On (AAG), performing health checks and performance tuning.
  • Resolved incidents across Azure Data Factory and SSIS to restore scheduled loads and reporting.
  • Supported Azure SQL backup/restore and performance optimisation to improve recovery readiness.
SQL Server Azure SQL ADF SSIS Power BI
Sep – Dec 2020
NXP Semiconductors / Nexperia
Database Consultant
📍 Malaysia & Thailand
  • Administered Oracle on HP-UX Service Guard for HA manufacturing systems.
  • Improved performance ~70% via SQL profiling and tuning.
  • Delivered near-zero-downtime migrations using SharePlex replication.
  • Implemented Cloudera/Hadoop for BI analytics (Spotfire).
  • Designed SQL Server Always On and delivered Oracle 12c CDB/PDB upgrade.
Oracle HP-UX SharePlex Cloudera Hadoop
Oct 2014 – Jul 2019
AXA Technologies (Capgemini)
Oracle Database Analyst
📍 Bangalore, India
  • Implemented Oracle RAC and Data Guard DR for US/Europe clients with 24/7 support.
  • Led migrations/upgrades and production performance troubleshooting.
  • L1/L2 DBA support: backup/recovery, patching, cloning and installations (Oracle on Linux).
  • Earned Oracle Certified Master (OCM) in 2014.
Oracle RAC Data Guard Linux Oracle 10g/11g
Oct 2010 – Oct 2014
Credentials

Certifications & Awards

🏆

Oracle Certified Master (OCM)

Oracle Database 11g — 2014

☁️

AWS PostgreSQL Subject Matter Expert

Aurora PostgreSQL + PostgreSQL SME

🔷

Oracle Cloud Certified Architect Professional

2019

⚡

Oracle Autonomous Database Specialist

Oracle Cloud Infrastructure

🎓

Oracle Certified Professional (OCP)

Oracle Database 10g / 11g / 12c

🔵

Microsoft Azure Fundamentals

2020 · Oracle Cloud Infrastructure

Recognition
⭐

Wise Guru Award (×2)

AWS Support Engineering

🚀

Rockstar Rookie 2021

Servian Annual Award Winner

🌟

Young Achiever

NXP & Nexperia

🏅

Spot Award

AXA — Customer Delight, 2013

Get In Touch

Let's Work
Together

Based in Auckland, NZ — NZ Permanent Resident, available immediately. Open to cloud engineering, database architecture, and platform roles across ANZ.

🎓 Master of IT (Honours) — Auckland University of Technology, 2019–2020

📱
Phone (+64) 271 800 1226
✉️
Email dipak.rijal5@gmail.com
💼
LinkedIn linkedin.com/in/dipak-rijal
📍
Location Auckland, New Zealand